Terms of Use

I. Introduction

These Terms of Use ("Terms") govern your access to and use of the website operated by Twisted Plumbing & Sewer ("we," "us," or "our") at https://twistedplumbing.com/ (the "Website"). By accessing or using the Website, you agree to these Terms.

Your use of the Website is also subject to our Privacy Policy. If you do not agree with these Terms, please do not use the Website.

II. Website Information and Service Requests

The Website provides general information about our plumbing and sewer services and allows visitors to request service or contact us. Website content is provided for general informational purposes and is not a substitute for an on-site inspection or professional diagnosis.

Submitting a form does not create a service agreement, guarantee an appointment, or confirm pricing. Service details, scheduling, estimates, warranties, and other job-specific terms will be provided separately and must be agreed upon directly with us.

If you believe there is an emergency involving gas, fire, electrical danger, or an immediate threat to safety, contact the appropriate utility or emergency service before using the Website.

III. Intellectual Property

Website text, graphics, logos, images, design, and other content are owned by Twisted Plumbing & Sewer or used with permission from their respective owners. They are protected by applicable intellectual-property laws.

You may view and use the Website for personal, non-commercial purposes. You may not copy, modify, republish, sell, distribute, frame, scrape, or commercially exploit Website content without prior written permission, except as allowed by law.

IV. Acceptable Use

You agree not to misuse the Website. Prohibited activity includes:

• Submitting false, fraudulent, defamatory, or unlawful information.
• Attempting to gain unauthorized access to the Website, its systems, or information.
• Introducing malware, automated requests, or other technology that disrupts or burdens the Website.
• Using Website content or forms to harass others or violate applicable law.

We may restrict access to the Website when reasonably necessary to protect the Website, our business, or other users.

V. Third-Party Services and Links

The Website may link to or use third-party services, such as online forms, maps, reviews, analytics, call tracking, and social-media platforms. Those services are governed by their own terms and privacy practices.

We are not responsible for third-party websites or services that we do not control.

VI. Website Availability and Disclaimer

The Website is provided on an "as is" and "as available" basis. We work to keep information accurate and the Website available, but we do not guarantee that all content will always be complete, current, uninterrupted, secure, or error-free.

To the fullest extent permitted by law, we disclaim warranties relating solely to use of the Website. This disclaimer does not limit any written warranty or obligation that applies to plumbing work performed under a separate service agreement.

VII. Limitation of Liability

To the fullest extent permitted by law, Twisted Plumbing & Sewer will not be liable for indirect, incidental, special, or consequential damages arising solely from your use of, or inability to use, the Website. Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded.

VIII. Governing Law

These Terms are governed by the laws of the State of Oklahoma, without regard to conflict-of-law principles. Any dispute concerning these Terms will be handled by a court with lawful jurisdiction.

IX. Changes to These Terms

We may update these Terms as the Website or our practices change. Updated Terms will be posted on the Website with a revised effective or last-updated date. Changes apply when posted unless otherwise stated.